If your car is immobilised away from home, Renault Assistance provides additional benefits immediately following Recovery, giving you a choice of ways to continue your journey. Renault Assistance can at its discretion:
• Arrange provision of a replacement vehicle for up to 72 hours (subject to the terms and conditions of the hire company). To ensure that you are eligible for this, please make sure you have your driving licence with you. If we choose to arrange a replacement vehicle for you, you will have to pay a fuel deposit. You will also be responsible for returning the vehicle and any additional costs; or
• Refund the cost of public transport for you and up to seven passengers*, to reach the end of your journey, subject to a maximum of £150 per person, or £500 for a group, whichever is less; or
• Arrange and pay for overnight accommodation and transport for you and up to seven passengers*, up to a maximum of £150 per person in total or £500 for each party, whichever is less. This does not include the cost of providing meals and drinks. You will have to pay for any extra hotel or transport costs.
*Up to the stated capacity of the vehicle. Please note that we will not supply a like-for-like vehicle.