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Skip Navigation LinksRenault UKOwner ServicesAccident & Roadside AssistanceRepairing Your Renault
 

Accident Assistance

 

Having an accident is complicated

Renault Clio showing engine

But did you know you have a choice?
In the unfortunate event of an accident, you have the right to choose where and how your Renault is repaired. Your insurance company may try to convince you that you should have it repaired at their Bodyshop and they may not use genuine Renault parts.

"Know Your Rights" Our guide will assist you making the right choice as the most important thing in a Renault is you…
'Know Your Rights Guide'

Why use a Renault Approved Accident Repair Centre?

Renault Approved Accident Repair Centres meet Renault’s rigorous standards for service and quality, and they can ensure your car and warranty are fully protected to the level of quality that you purchased it at and therefore ensure that:

Only Renault genuine parts are used to safeguard your warranty

Renault Approved Accident Repair Centres have full access to genuine Renault Parts which preserve your car’s original driving pleasure, technology, quality, environment and above all, safety. Their use will ensure your vehicle's Euro NCAP rating is maintained whereas the use of non-genuine parts could compromise your safety and that of your passengers.
Your Renault retains its Euro NCAP Safety Rating

Renault continuously invests millions of pounds making sure that all vehicles in our range will protect you in the event of an accident making us one of the most successful manufacturers in terms of safety. This has been recognised by the independent and industry wide Euro NCAP crash tests.

Renault Safety

Euro NCAP
The Latest Repair Technology is used

As technology changes dramatically, Renault invests heavily in training programmes for our approved body repairers to meet the high standards required to maintain Renault vehicles
Your 12 year anti-corrosion warranty is maintained

Each of our carefully selected Renault Approved Accident Repair Centres has been chosen to meet the strictest criteria to carry out the best repairs, thus ensuring that the 12-year anti-corrosion warranty on your vehicle is maintained
We give you a 5 Year Repair Guarantee

The Renault Approved Accident Repair Centres will issue a 5 Year Repair Guarantee which will maintain the pre-accident value of your vehicle.

Remember some insurance companies may try to convince you that you should have it repaired at their Bodyshop and may not use genuine Renault parts. Before your car is repaired, ask these three questions...

  • Will you be using Renault Genuine Parts on my vehicle – if not, why not?
  • Can I have Renault Genuine Parts used on my vehicle?
  • Could non-genuine parts invalidate my warranty and Euro NCAP safety rating?

Remember – The Choice Is Yours!

To benefit from this unique Accident Aftercare Service call RASL on 0800 805 8005 alternatively, visit www.raslmembers.co.uk to manage your membership and see the additional benefits of being a RASL member.

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