RENAULT TO GO USED CAR PROGRAMME
TERMS AND CONDITIONS
This agreement is made between Inchcape Limited and you
ENTIRE AGREEMENT
We intend to rely on these terms and conditions, including any attachments incorporated as
constituting all of the terms of the Agreement between us. You should read them carefully and
make sure you understand them before signing ( signing means writing or confirming electronically)
your agreement to purchase . You should request that any changes to these terms and conditions are
made in writing and signed by both parties.
BUYING AS A CONSUMER
If you are buying this vehicle as a Consumer, you are entitled to additional rights by law
relating to the satisfactory quality and fitness for purpose of the vehicle. Nothing in these
terms and conditions will affect those rights. If you have any doubts about your rights, you
should seek advice from your legal representatives, trading standards, citizens advice bureau
or the consumer association. The Society of Motor Manufacturers and Traders Limited ( SMMT)
Code of Practise has been approved by the Office of Fair Trading and can be found on the SMMT
website or available on request from your dealer.
OWNERSHIP
The vehicle will not belong to you until you have paid us the purchase price. A cheque will
not be treated as paid until we have been able to cash and clear it.
If you are given delivery of the vehicle prior to paying the purchase price for whatever reason,
then until the purchase price is paid in full, the following further conditions will apply:
- the vehicle will still be owned by us
- you must keep it comprehensively insured for the purchase price
- you will be responsible for any damage to or loss of the vehicle
- you must return the vehicle to us if requested and if you fail to return the vehicle,
we shall be entitled to take legal proceedings to recover the vehicle or the purchase price
and we will be entitled to enter into your premises to recover the vehicle.
DELIVERY
When you sign this agreement, you will agree an estimated delivery date for the vehicle.
Although we will try to have the vehicle ready by that date, we cannot guarantee that it will
be ready. Where we cannot meet the agreed date, we will contact you to arrange an alternative
delivery date. While we will do all that we reasonably can to meet any agreed date, we cannot
be held responsible for any loss you may suffer in relation to any late delivery arising from
factors which are outside our reasonable control.
Delivery of the vehicle will be as agreed this in writing with us. Delivery to mainland Great
Britain will be free and a charge may be made to non mainland Great Britain addresses.
FAILURE TO DELIVER WITHIN 28 DAYS
If for whatever reason we are unable to deliver your vehicle to you within 28 days of the
estimated delivery date, you will be entitled to write to us requiring delivery of the vehicle
within 7 days of us receiving your letter. If we do not deliver the vehicle to you within those
7 days, you will be entitled to write to us cancelling this Agreement and we will refund you any
monies you paid us.
FAILURE TO TAKE DELIVERY
If you fail to take delivery of the vehicle within 7 days of the date that we have notified you
that the vehicle is ready for delivery, then we shall have the right to cancel the Agreement. If we
cancel the Agreement we will write and tell you. We will then try to find another buyer for the
vehicle. We will be entitled to retain your deposit until we have found a buyer. We will then
refund your deposit less all reasonable losses and costs we suffer as a result of your failure
to take delivery of the vehicle. If our reasonable losses and costs are in excess of the deposit,
you will be required to pay us the balance.
PART EXCHANGE
We are unable to accept a part exchange vehicle as part of the online transaction.
Please contact us directly to discuss further.
THIRD PARTY FINANCE
If the purchase price is to be financed by a finance company, you must notify us no later than 7
days after we have told you that your vehicle is ready for delivery. Where this happens, this
agreement will then be between the finance company. These terms and conditions will continue
to apply to that transaction.
CANCELLATION
If you cancel this Agreement other than for a reason where this Agreement expressly gives you
the right to cancel, then we will then try to find another buyer for the vehicle. We will be
entitled to retain any deposit until we have found a buyer. We will then refund your deposit
less all reasonable losses and costs we suffer as a result of your failure to take delivery
of the vehicle. If our reasonable losses and costs are in excess of the deposit, you will be
required to pay us the balance.
VEHICLE LICENCE
If the actual cost of the vehicle licence or any equivalent is greater than the sum set out in
the order, you will have to pay us the increased sum to obtain the licence for you.
VEHICLE GUARANTEE
we will undertake to obtain for you the benefit of any warranties or guarantees provided by the manufacurer
EXTENT OF OUR LIABILITY
Nothing in these terms and conditions will exclude or limit our liability for death or personal
injury caused by our acts or omissions or for fraud or fraudulent misrepresentation.
If you are buying this vehicle as a Consumer, then we will be responsible for all your foreseeable
losses which you may suffer as a result of us breaking this Agreement. We are not responsible for
losses which are not foreseeable (such as a loss of profit or loss of opportunity).
Nothing in these terms and conditions will affect the statutory rights of a Consumer.
NON CONSUMER TRANSACTIONS
If you are purchasing the vehicle other than as a Consumer, then the following further conditions
shall apply:
- you will be entitled to the benefit of any express warranty or guarantee agreed in writing
at the time of your order any such warranty or guarantee will be in substitution for your statutory
rights and all other warranties, conditions and other terms implied by statutory common law (save
for conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent
permitted by law, excluded from this Agreement
- we will not be liable to you for any loss of profit, loss of opportunity or loss of use, whether
this arises as a direct, indirect or consequential loss nor for any consequential compensation
whatsoever
- You acknowledge that you have not entered into this Agreement on the basis of any statements
made by our employees or agents which have not been reduced to writing and signed by both parties.
OFF PREMISES SALES
Where you are buying the vehicle as a Consumer and you were not at our premises when you ordered
the vehicle, you will be entitled to cancel this Agreement providing you tell us by email or in
writing or cancelling by telephone that you wish to cancel by no later than 7 working days after the
day you took delivery of the vehicle. If you decide to cancel this Agreement the following further
conditions will apply:
- you must as soon as is possible return the vehicle to us at your own expense if you fail to
return the vehicle, we shall be entitled to take legal proceedings to recover the vehicle. We shall
have the right to enter your premises to achieve this.
- until you have returned the vehicle to us you must retain possession of the vehicle and take
reasonable care of it. You must not drive it other than for the purpose of returning it to us. If
you fail to do this we will be entitled to recover any loss of value in the vehicle from you
- we will refund to you any monies you paid to us less any costs we incur in recovering the vehicle
if you do not return it to us
- If you have offered us a vehicle in part exchange, then we will either return the vehicle to you
within 10 days of your notice of cancellation or we will pay to you the amount of the part exchange
allowance.
The cost of removing any accessories and rectification resulting , will be at your cost. You agree
that we can deduct these costs from the money we owe you.
- These rights are in addition to any other rights you may have at law.
COMPLAINTS
All complaints should be made to your dealer. You may also contact the Renault Customer Department
on 0800 0723372.
You may also take up your complaint as part of the SMMT Motor Industry Code of Practise.