Legal Information

Legal Information


Terms and conditions for use of this site

RENAULT UK LIMITED (RENAULT) has created this site in order for you to obtain the latest information on Renault products and services supplied by us and by the Renault Dealer Network. We hope you enjoy using the site. Your access to and use of the site is conditional with your compliance to the terms and conditions given below and all applicable legislation. These terms and conditions are to the exclusion of any other agreement made between you, Renault or the Renault Dealer Network regarding the use of the site. You agree that Renault shall not be liable to you for any loss or damage to any property arising out of your failure to abide by your obligations hereunder. All rights of ownership in the site, illustrations pictures, sound, script, animation and other material appearing belong to Renault. All rights are strictly reserved. You shall not copy, amend, reproduce in any form whatsoever the information and material on
the site or otherwise interfere with the site or do any act that is inconsistent with our rights. Copyright Renault UK Limited.

Intellectual Property Rights

All rights of ownership in the site, illustrations pictures, sound, script, animation and other material appearing belong to Renault. All rights are strictly reserved. You shall not copy, amend, reproduce in any form whatsoever the information and material on the site or otherwise interfere with the site or do any act that is inconsistent with our rights. Copyright Renault UK Limited.


Passwords and Access Codes

During the registration procedure for our products and services, you must enter an account name and a password. You alone are responsible for keeping this account name and password confidential and for all the activities carried out on your account. You shall; (i) inform Dacia immediately of any unauthorised use of your account and/or your password and/or any breach of security; and (ii) make sure that at the end
of each session you disconnect properly. 

Passwords and Access Codes

During the registration procedure, you must enter an account name and a password. You alone are responsible for keeping this account name and password confidential and for all the activities carried out on your account. You shall; (i) inform Renault immediately of any unauthorised use of your account and/or your password and/or any breach of security; and (ii) make sure that at the end of each session you disconnect properly.


Products and Services

This site provides information on Renault products and services available throughout the United Kingdom. From time to time, there may be geographically specific information relating to the products and services. Please check with your dealer before making any commitments. Whilst we make every reasonable effort to ensure that the information on the site is the most recent and correct, from time to time the specifications of vehicles, services and prices can change without notice. Because of the interactive nature of the site the configuration is for illustration purposes only. You should therefore contact your dealer for definite details. On the dealer pages, you will find information relating to used cars. Please check the wording carefully.


Manufacturer’s “On the Road” Recommend Retail Prices - New Vehicles

Includes delivery to the dealer premises, number plates, a one-litre bottle of oil for all cars and two one-litre bottles of oil on Trafic and Master, 12 months government road fund licence (depending on CO2 emissions) and First registration fee at £55. Other goods or services supplied by agreement between the customer and the Dealer are not included.


Used Vehicles

With regard to the used vehicles displayed on the site, registering your details does not in any way constitute a sale or the reservation of the selected vehicle(s). The used vehicles shown on the site are invitations to treat and sales should be conducted with the dealer displaying them. 


Services offered on the site are available from the RENAULT network members participating in this campaign. Please contact your participating dealer for full details. The prices shown are recommended prices. 


Renault Dealer Network

Authorised Renault Dealers are experts in providing you with information about all our products. Always consult your dealer. Dealers are independent from Renault UK Limited and any commitments to purchase products or services are made between you and your dealer. Certain pages and information on this site are compiled by your dealer the responsibility for such information rests with the dealer concerned. However if you experience any problems, please do not hesitate to liaise then with your
dealer or with us on the customer services telephone line. 


Mobilize Financial Services

MobilizenFinancial Services is a trading names of RCI Financial Services Limited, whose intermediate parent company is RCI Banque SA, and whose ultimate parent company is Renault S.A.

The products and services described in this site are available only to UK residents (excluding the Channel Islands and the Isle of Man). The information in this site is not directed at anyone other than UK residents and applications from others will not be accepted. The information contained in this site may not satisfy the laws of any other country.


Finance Offers

All finance offers and prices are subject to change without notice. Finance is provided, subject to status, by Mobilize Financial Services, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. RCI Financial Services Limited is authorised and regulated by the Financial Conduct Authority. Written quotations available on request. You must be at least 18 and a UK resident (excluding the Channel Islands and the Isle of Man) to apply for finance. Examples shown are applicable to models ordered, purchased new and registered during the offer period (ask your dealer for details). These finance offers supersede all previously advertised offers, are available to private and small business customers (operating 24 vehicles maximum) and exclude Motability customers, driving schools, private hire, taxis and contract hire. These offers are for GB only - separate offers apply in Northern Ireland. Renault reserves the right to amend or withdraw offers at any time without prior notice. Vehicle prices are manufacturer's recommended retail prices and are correct at time of publication, including 20% VAT and the manufacturer's recommended On The Road charge. Subject to availability. 0% finance relates to Hire Purchase finance only, unless otherwise stated. 


Renault Selections

Selections agreements include a £99 administration fee payable with the first monthly payment and a £99 finance facility fee and £149 option to purchase fee payable with the last monthly payment. APR will vary depending on cash price, deposit and period. Selections examples are correct at time of publication and are based on an annual agreed mileage of 6,000. If the vehicle is returned to Renault Finance at the end of the agreement and the agreed mileage has been exceeded, a charge of 8p per mile excess will be payable. If the vehicle is returned to Renault Finance at the end of the agreement, it should be in good condition. If not, a further charge may be made to pay for any accidental damage to the vehicle or excess wear and tear with regards to its age and mileage. A guarantor may be required. 


General Information

Details supplied by you will be held in Mobilize Financial Services computer records. If you are applying for finance, your application will be assessed by Mobilize Financial Services using a process known as "Credit Scoring" and by searching the files of Credit Reference Agencies who will record this search. Mobilize Financial Services will disclose details about you and your Agreement to Credit Reference Agencies who may make them available to subscribing lenders for future credit assessment or fraud prevention. All information may be used by Mobilize Financial Services, and may be disclosed to RCI Banque S.A. Group Companies and to others, for marketing (by post, telephone, e-mail or fax) and other purposes subject to the provisions of the Data Protection Act 1998. If you do not want your details to be used for marketing, please inform Mobilize Financial Services in writing. Telephone calls may be recorded and monitored for security purposes and to assist with staff training, under our quality control procedures. Information is available in Large Print, Audio or Braille on request. Please call for details. You may now contact us using Type Talk. 


Use of 'Cookies'

When you visit our site, we may plant a "cookie" in your computer. A "cookie" does not enable us to identify you. Generally, it records information about the way your computer navigates round our site (which pages you looked at, date and time, etc.) which we can read next time you visit. It contains information which you have given us. In this way, you will not have to fill in the form the next time you visit the site. This information will be stored on your computer for a defined period of time. We hereby inform you that you can prevent "cookies" from being recorded by configuring your browser as follows: If you surf the Internet with Internet Explorer 3 or 4 (Microsoft): Click on "display", "options", "advanced". Among the various warnings that you can activate, the fourth says "warn before accepting cookies" and in Internet Explorer 4 only, the fifth says "always refuse cookies".

We use third-party advertising companies to serve ads on sites on which we advertise. Third-party advertising technology (1) uses information derived from your visits to this Web site and the sites on which we advertise to serve ads to you and (2) places a unique third-party cookie or cookies on your browser. We also use Web beacons, provided by third-party advertising companies, on both our Web site and on other sites, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser’s cookie when a browser visits this site and to learn which banner ads bring users to our Web site. Cookies and Web beacons also enable us to deliver more relevant ads to users. 


See here for our cookie opt-out options

Although we believe that each of the sites to which we target our ads or from which we otherwise collect data should post a privacy statement that fully describes the advertising and data collection activities on its site, we cannot guarantee that all of those sites post such a statement. 


In Internet Explorer 5.0+:

Go to the 'Tools' menu

Click on 'Internet Options'

Click the 'Security' tab

Highlight the 'Internet' zone (selected by default)

Select security level 'High' for this zone

Click on 'OK'

Go into your cookies directory (usually c:\windows\cookies)

Delete all the files you have there

Once you delete these files, you will have no more cookies and your browser will no longer send or receive new cookies. If you surf the Internet with Navigator Gold 3 (Netscape): click on "options", "network preferences", "protocols". Among the various warnings that you can activate, the first is "warn before accepting a cookie". You will then be warned when a "cookie" comes along and you can prevent it being recorded by your browser. Please refer to your instructions for browser use. 


Renault Social Media

If you are using Renault Social Media, please remember that Renault Social Media is provided via social media sites which have their own functionality, terms and privacy policies. You should be aware that these functions are part of the social media site, and are subject to the social media sites terms and privacy policy. Please ensure you have read these carefully and have checked your personal settings to ensure you are happy with how your information will be used by the social media site. Renault Social Media may make use of these functions but Renault does not control them and is not responsible for them.

Renault may use personal details as part of a social media campaigns or competitions, which will have their own terms and conditions assigned and clearly signposted. 


User-Generated Content

Thank you for agreeing to let Renault U.K. Limited (“Renault”) use your photo, video, post, and/or other online content (the “Content”). Please comment “#YES” if you agree to grant Renault the right to use your Content for any lawful commercial purpose Renault deem appropriate, in consideration of it publishing your Content. By agreeing to such use, you will also be agreeing to Renault using and publishing your social media name/tag/ personal data on such Content in accordance with UK data protection laws. You may request that your personal data is removed from such Content at any time by using our form.  This includes use on any social media platform, in advertising, and for the promotion of Renault products or services, regardless of the media used. In addition, Renault may edit, change or alter your Content as it sees fit, without payment of any compensation to you or a third party – and without you having the right to review or approve the finished product or advertising copy, or have any right of attribution. This agreement also means that you can’t subsequently withdraw your permission for Renault to use your Content. Furthermore, you agree that Renault and its subsidiaries, affiliates, agents, employees, representatives, assigns, licensees, and anyone else acting on behalf of Renault or with Renault’s permission, has the right to use the Content as provided in these Terms and Conditions too. Renault wants to ensure that it doesn’t use any content that violates the rights of any third party, or will be viewed as defamatory, obscene, or threatening to any other party. Renault also respects the intellectual property rights of others. Renault will retain your data for a period of 3 years. Therefore, by giving Renault permission to use your Content, you represent and warrant to Renault that:


  1. you are the owner of the Content you have provided, including all ideas, images, text, and intellectual property rights within the Content, inclusive of copyrights, trademark rights, patent rights, publicity rights, and privacy rights, or if you are not the owner of such rights, you have already obtained permission from the owner of such rights and have the authority to grant Renault permission to use the Content as provided in these Terms and Conditions;
  2. if any third parties are featured or mentioned in the video/image/post that you have their express written permission to share the Content with Renault for its own use in accordance with these Terms and Conditions and that you have shared such terms with them;
  3. its use of your Content as provided herein will not infringe on the intellectual property rights, publicity rights, or privacy rights of any third party, or require the payment of any compensation to any third party;
  4. nothing in the Content you have provided is likely to be considered defamatory, obscene, or threatening to any third party; and
  5. you are of full age and have the right to enter into this agreement in your own name. You hereby release Renault from any claims related

a. to Renault’s use of the Content as permitted herein, whether in existence today or in the future, including, without limitation, all rights, demands and/or liabilities regarding invasion of privacy, copyright infringement, violation of the rights of publicity and privacy, moral rights and/or breach of confidentiality.


By replying “#YES”, you acknowledge and agree that you, understand and agree to the above Terms and Conditions. Thank you.


Limit of Liability

You visit the site at your own risk. Under no circumstances will RENAULT or any members of its network be held liable for damages, whether direct or indirect, including but not limited to loss, loss of data or programs, or financial loss resulting from access to or use of this site or any of the sites linked to it (except personal injury or death caused by our negligence). Information about models and their specifications relates to the description at the time of going on line or when the various pages are updated; the information is given only as a guide and must not be construed as constituting a contractual offer of products or services issued by RENAULT, its branch offices or members of its network. Errors or omissions may occur. Access to the products and services presented on the site may be subject to restrictions. You must therefore make sure that the law of the country from which you have made the connection permits you to access our site. 


Applicable Law

These terms and conditions shall be governed by and interpreted with English law. You agree to submit to the exclusive jurisdiction of the English courts 


Updating the Terms and Conditions

RENAULT reserves the right to modify and update access to the site as well as the terms and conditions at any time and you agree to be bound by any such variations. You must therefore refer to these pages regularly to check the terms and conditions.


Renault UK Group Tax Strategy and Policies

For the financial year ended 31 December 2024

The publication of this strategy statement is regarded as satisfying the statutory obligation under paragraphs 19(2) and 22(2), Schedule 19, Finance Act 2016 for the UK companies within the Renault Group.


The UK Group is committed to acting with integrity and transparency in all tax matters.
Our tax strategy and policies require that we fully comply with the letter and spirit of UK tax law.
We make timely and accurate tax returns that reflect our fiscal obligations to Government.
We aim for certainty on the tax positions and our policy is not to make interpretations of tax law that are opposed to its original spirit.
To support us in ensuring that we have interpreted tax law and its spirit correctly, we seek advice from large accounting firms, legal firms and/or tax counsel as appropriate.

Relationship with HM Revenue & Customs

An important part of our tax strategy and policies is the maintenance and development of a strong, proactive working relationship with HM Revenue & Customs (“HMRC”).

We are transparent with HMRC and, in cases of interpretation or complexity, work with them on a real time basis to determine the amount of tax due.


Tax disclosure

We understand the value of our financial reporting to customers, investors and other stakeholders. We work to provide enhanced, transparent and balanced disclosure in communicating our tax affairs.


Tax governance

Tax is part of the Finance function of the UK Group and is the ultimate responsibility of the Finance Directors of each of the UK companies.
Tax strategy and policies are reviewed on an on-going basis by the Board of Directors of each company. Tax strategy and policy issues are assessed on a case by case basis by the Finance Directors. Day-to-day tax matters are delegated to the UK Group Tax Managers.