ordering and installing your Mobilize home charger
your charging point with Mobilize Power Solutions
our charging solutions
Andersen Quartz
- midnight black aluminium finish
- 7kW power output
- premium design with cast aluminium construction
- design-led and discreet
- app-enabled^
- schedule charging, set tariff details, monitor energy usage, and lock remotely
- officially approved by Renault
- compatible with solar panels
- lifetime concierge aftercare service
^To use Andersen app you need a smartphone with compatible iOS or Android operating system. Download the free Andersen app and create an account. For further information, visit https://andersenev.com/pages/andersen-app-1
charger specifications
|
Andersen Quartz |
|---|---|
price (product + installation) |
from £999 |
colour |
midnight Black (upgrades available) |
mobile app |
Andersen app |
charging compatibility |
all makes of vehicle (type 2) |
type of installation |
solid wall mounted, indoors and outdoors |
electric compatibility |
single-phase if 7.4 kW |
dimensions |
286 mm (h) x 172 mm (w) x 110 mm (d) |
warranty |
3 years (upgrade available) |
*Figures quoted are for vehicles equipped with a new 60 kW battery. Charging time may vary depending on charging conditions, including charger type and condition, on-site power usage, battery temperature as well as ambient temperature at point of use, battery age and state of charge, and if battery safeguarding technology is activated.
Upgrades and customisation options available through Andersen EV. Subject to availability and additional charges.
from order to installation
Mobilize Power Solutions is with you every step of the way
- 1
schedule an appointment
with your Renault retailer. You’ll need to answer a few pre-survey questions to ensure the charger is suitable for your property, and to select your preferred payment method.
- 2
appraisal of your electrical installation
Once your order is placed, our partner Andersen EV will contact you within 24 working hours to support you through every step of the process. You’ll receive a survey link where you can upload photos and provide details about your property.
- 3
safe and reliable installation
Andersen EV uses its own team of qualified in-house installers. They’ll arrange a convenient date with you and complete the installation at your property.
need help after your purchase?
If you’ve already purchased your vehicle through Renault and would like further information or support, you can contact Andersen EV directly. Their team can provide expert advice, answer any questions, and guide you through the next steps. Simply submit an enquiry, and a member of the Andersen team will assist you.
find a charging solution tailored to your needs
why should you get a home charging station?
- convenient: installing a charging station in your home gives you a practical solution for your daily charging needs.
- comfortable: scheduled heating or air conditioning on compatible vehicles ensures your cabin is the perfect temperature before you set off, and all without draining your battery.
- economical: compared to public charging points, home charging offers significant savings, especially when paired with complementary services like Mobilize Smart Charge.
selecting the right charging solution for you
depending on your driving habits
Your ideal home charging solution should be determined based on 3 factors: your daily mileage, your vehicle use (city, motorway, etc.) and your need for frequent fast charging.
On the Renault website and in the relevant vehicle brochures, you will find a simulator to help you estimate your charging times based on the type of charging solution, helping you plan according to your needs.
Stop by our dealership, where our Renault sales advisor will guide you based on your needs and preferences.
based on the setup of your electrical installation
A 7 kW EV charger can be powered by single-phase electricity and requires 32 amps with a circuit breaker rated for at least 40 amps.
To determine whether your home has enough available power to install an EV charger, a qualified electrician will need to calculate the maximum demand of the property. Maximum demand is the peak electricity demand from the grid at a property.
If the maximum demand exceeds the incoming supply of the property, a fuse upgrade may be needed. While some homes have a 100 amp supply, most usually have 80 amps or even 60 amps, which is more common in older or smaller properties.
If your home uses more than 60 amps, we must tell your DNO (distribution network operator) about the EV charge point installation in case they need to upgrade your electricity supply.
access government grants to help cover the installation costs of your charging station
your journey made simple
We look after everything from assessing your home electrics to commissioning the unit and what’s more, it is easy to use, so no need for complicated manuals and guides.
You can order your Mobilize Home Charger through the Renault Retailer at the same time as your new Renault E-Tech or plug-in hybrid vehicle. All you need to do is order your home charger through your Renault Retailer or on our website, and your installation journey starts.
Once you have ordered your home charger, you will be automatically emailed a digital survey that will help us assess if you have a standard installation* or if your distribution network operator will require some additional works. Once the assessment has been completed and DNO approved, our installation company will contact you to book in your installation at a time convenient to you. The typical installation takes 4-6 weeks to complete.**
*depending on the works that may need to be carried out by your regional energy supplier.
FAQ
Charging your vehicle at home is the most convenient and cost-effective solution compared to using public charging stations. Additionally, you can opt for an off-peak tariff to charge overnight and optimise your spending.
The average cost per mile is around 1.11 p per mile at 0.7p/kWh on the Scenic E-Tech electric techno 170 hp comfort range*
To fully charge your electric vehicle with an 60kWh battery is £4.20 on Octopus Intelligent Go tariff.
*EV DATABASE July 2024 and based on an Octopus Intelligent and Standard tariff rate
Your charging solution can be installed in your garage or outdoors, on a suitable wall. To optimise installation costs, it’s advisable, whenever possible, to place your socket or charging station near your switchboard.
Generally, private houses have a single-phase electrical installation, meaning there is one phase and a voltage of 230 V.
Three-phase electrical distribution is more suitable for businesses to meet the high energy demands of their equipment. However, some houses with specific configurations have three-phase electrical installations.
This distinction can be crucial when choosing your vehicle and charging solution if you do a lot of driving. If your home has a three-phase connection, it’s wise to choose a vehicle with a three-phase charger and a three-phase charging station. Otherwise, the charging time could be three times longer.
Most homes in the UK have single-phase electricity, which is sufficient for a charging rate of 7kW. For faster charging rates, you'll need to upgrade to three-phase power.
Your EV charger will use up to 32 amps and most homes have a 100 amp supply. However, typically smaller or older properties may only have 80 amps or even 60 amps.
The information you provide in your digital survey will help us identify if your property needs any additional works (this may incur additional costs), and your energy supplier should be able to upgrade your supply, free of charge, before your new EV charger is installed.
Charging at home with an installed home charger is convenient and cost effective:
- Simple to plug-in and charge when the car is not being used
- Schedule your charge on an off-peak tariff and you can benefit from as little as 0.018 pence per mile*
- Monitor your battery status and electricity consumption and costs with the charger’s intelligent app that can be downloaded onto your smart phone.
- Faster than using a 3.4kW three pin plug cable
- It is cheaper to charge your vehicle at home than on a public charge point. This is in part because domestic electricity has a lower VAT rate at 5%, whilst charge point operators (CPOS) are charged at 20% VAT.
*Based on the Renault Scenic E-Tech Long Range 87kW battery, with a reported 379 range and the Octopus Intelligent off-peak tariff of 7.5 pence/kWh
Speak to your local Renault retailer for the latest offers.
find out more
*A standard home installation is based on single phase electrics and includes:
• Installation of the charge point to wall or other permanent structure
• Surface mounted external cable clipped direct to wall surface
• The fitting and testing of electrical connections, protections, and equipment as required
• Make good all drilling and penetrations to walls
• Ensure connectivity for Smart functionality on the unit
• Customer demonstration of unit, controls and mobile application
• Transport of unit from storage to customer property along with all required installation materials
• Up to 15 metres of cable, run and neatly clipped to the wall between the electricity supply meter or distribution board and the charging point
• Compliant to latest wiring regulations
• Plastic conduit/trunking to conceal interior wiring.
An electrical certificate will be issued to the Customer within 1 week of the installation following an internal checking and auditing process.
If applicable, installer will also claim any grant monies directly with OZEV on the Customer’s behalf.
