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The Renault 4+ package includes 4 years Roadside Assistance*, provided in association
with the AA. Renault Assistance is a vehicle-based membership, so it covers anyone
driving your Renault in the UK with your permission.
*for vehicles registered from 1st February 2012. For vehicles registered prior to
this date, please refer to your warranty terms and conditions for details of your
Roadside Assistance cover.
Before calling Renault Assistance, please make sure that you have the following
If you believe you are in a vulnerable or dangerous situation, please make this
clear at the time of your call. After making your call, return to safe place near
your vehicle. If the problem resolves itself before the assistance arrives, please
call and let us know.
If your vehicle breaks down at or within a ¼ mile of your home, Home Start will
bring help to your doorstep. If your vehicle cannot be repaired, the AA will transport
it to the nearest authorised Renault dealer, or another destination of your choice,
whichever is the nearer.
If your vehicle breaks down more than ¼ mile from your home and a prompt local repair
at the roadside is not possible, we will arrange onward passage for you, up to seven
passengers and your vehicle to any single destination in the UK mainland or Northern
Ireland. This also includes the Isle of Man and the Channel Islands, although ferry
costs must be borne by you. If you are towing a trailer or caravan at the time,
this will also be recovered, subject to certain weight and size restrictions.
When your car is immobilised away from home, Renault Assistance provides additional
benefits immediately following the provision of Recovery, giving you a choice of
ways to continue your journey. Simply choose the one that is most convenient for
you, while we take your vehicle to an authorised Renault dealer:
**Up to the seated capacity of the vehicle.
Your Renault Assistance cover also includes European Breakdown cover. Renault European
Assistance, backed by the AA, can give you and your family peace of mind while travelling
in your Renault anywhere in continental Europe and Eire (subject to terms and conditions).
For further information please call
08000 72 33 72. For European Breakdowns
00 800 33 22 88 77.
For a copy of the AA's full terms and conditions for Renault Assistance,
For a copy of the AA's full terms and conditions for Xtra Assistance,