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view the map of charging points
With Mobilize charge pass, access the largest network in Europe. Charge your vehicle with peace of mind in 25 countries across Europe. With more locations coming soon!
Find charging points easily on your map. From within your My Renault app, filter the results by charging power or by socket type and find charging points suitable for your vehicle.
find your charging point
Find public charging points and check their availability instantly from your My Renault app.
charge anywhere
Charge your Renault E-Tech 100% electric on all compatible charging points anywhere in Europe. Customise the display in My Renault by selecting the available charging points compatible with your vehicle.
pay with ease
Pay for your charging simply and securely with your Mobilize charge pass. Plug in with a compatible car(1) and charging and payment starts automatically on charging points equipped with plug & charge technology.
discover our plans
BASIC package
- Ionity network: rate of £0.78/kWh(2)
- Access to all partner network charging points
- Recommended for less than 850 miles / year charging on the go.
INTENSE package
- Ionity network: rate of £0.43/kWh(2)
- Access to all partner network charging points with 9% reduction(4)
Package recommended from 70 miles/month charging on the go.
Mobilize Charge Pass, how does it work?
download or log in to your My Renault app
Enter the identification number (VIN) found on your Renault E-Tech 100% electric’s registration certificate. Then go to the “Charging on the move” section in the “Account” section of your My Renault app.
receive your Mobilize charge pass when your vehicle is delivered
Receive your Mobilize charge pass free of charge in the dealership on the day that your electric vehicle is delivered. You can also order it free of charge via your My Renault app.
here are the 5 steps for activating your Mobilize charge pass:
Your dealership will help you activate your Mobile charge pass on the day that it is delivered.
1. Go to the “account” menu of your My Renault app.
2. Click on “Charging on the move”.
3. Click on “activate a charge pass”.
4. Enter the code on the back of your Mobilize charge pass card.
5. Enter the details of your bank card.
You are now ready to charge your vehicle wherever the road takes you.(5)
let the system guide you
As you travel, easily find and access charging points compatible with your Renault E-Tech and charge pass.
On your My Renault app, filter the charging points by availability, socket type and power.
pay in one go
Start and stop charging with your Mobilize charge pass card.
Enjoy totally transparent rates and receive your invoice in your inbox after each charge.
plug & charge
make payment at the charging point even easier
No need for a RFID card or credit card. Charge your vehicle using the plug & charge feature(1) integrated into the Mobilize charge pass.
Simply plug in and everything else is done automatically. The charging terminal recognises your vehicle and starts charging, automatically linking the billing with your My Renault app.
To benefit from it, activate the plug & charge feature(1) beforehand in your My Renault app.
stress-free electric journeys
Find charging points easily on your map in your My Renault app. Filter the results by charging power or by socket type, and find charging points suitable for your vehicle.
take advantage of the Ionity high-power charging network
Driving on the motorway has never been easier, with the Ionity network’s high-power charging points accessible throughout Europe.
Ionity stations offer up to 350 kW of charging power. Enjoy special rates included in the Mobilize charge pass.
your questions about Mobilize charge pass
The My Renault app will show you the charging points that are compatible with Mobilize charge pass.
For an even more seamless experience, filter your search results by socket type or charging power.
No commitment is required for the Mobilize INTENSE subscription and it can be terminated at any time!
From your profile in the app, go to the “Manage your charge passes” section, then “Charge payment history”.
All of your transactions are displayed in chronological order. Free charges are not available in the charge history.
also discover
(1) plug & charge feature available only with Renault 5 and on compatible DC charging stations.
(2) Prices in UK valid as of 1st May, 2024 and subject to change. Prices may be adjusted depending on local currencies.
(3) can be terminated at any time free of charge with access to the service continuing until the end of the current monthly period.
(4) compared to the BASIC package.
(5) it may take up to 24 hours to activate your Mobilize charge pass.
