terms and conditions

Renault Z.E. Warranty

All models registered from 18th December 2019 - 30th June 2020.

The Renault Dealer Z.E. Network (“Renault Network”) offers:

  • Technicians, specially trained in the maintenance and servicing of your Z.E. Vehicle
  • Diagnostic equipment integrating the latest technology both for fault finding as well as repairs
  • Accident repair specialists approved by respected insurance companies
  • Original equipment spare parts guaranteed by the manufacturer assuring you quality and reliability
  • A complete range of accessories
  • A comprehensive European and UK network (see Geographic Coverage below)

 

Note: Your statutory rights are not affected by the terms of this Warranty
Some items and parts are subject to further age and mileage restrictions (see table 1.2).

Table 1.1 Renault Warranty Summary Warranty Period (from date of first registration) and Mileage Limitations
 Renault (Base) Vehicle Warranty
All non LCV models Unlimited for first 24 months, then limited to a total of 100,000 miles or 5 years, whichever comes first.
LCV models Unlimited for first 24 months, then limited to a total of 100,000 miles or 3 years, whichever comes first.
Renault Electric Powertrain Warranty
All non LCV models Limited to a total of 100,000 miles or 5 years, whichever comes first.
LCV models Limited to a total of 100,000 miles or 4 years, whichever comes first.
 Renault Traction Battery Warranty Battery Capacity (Year from date of first registration)
ZOE i (registered from 1st March 2020) Limited to a total of 100,000 miles or 8 years, whichever comes first. Year 1-3: 80% / Year 4-5: 70% / Year 6-8: 66%
ZOE i (registered before 1st March 2020) Limited to a total of 100,000 miles or 8 years, whichever comes first. 66%
Kangoo Z.E. 33 i and Master Z.E. i Limited to a total of 62,000 miles or 5 years, whichever comes first. 70%
Twizy i Limited to a total of 31,000 miles or 3 years, whichever comes first. 66%
 Renault Anti – Corrosion Warranty
All Models (Except Twizy & Master) Limited to a total of 12 years. No mileage limitation applicable.
Twizy, Master Limited to a total of 6 years. No mileage limitation applicable.
Renault Paintwork Warranty
All Models
Limited to a total of 3 years. No mileage limitation applicable.
Twizy
Limited to a total of 2 years. No mileage limitation applicable.
Table 1.2 Renault Limitations (all models, cars and LCV)
Age from first registration / Mileage, whichever comes first Item
6 months / 6,000 miles Wiper Blades front and rear
12 months / 12,000 miles Bulbs (headlights / indicators / brake lights)
24 months / 6,000 miles Brake pads front and rear
24 months / 12,000 miles Shock Absorbers / Brake Discs / Drums
24 months / 24,000 miles Clutch Disc
36 months/ 60,000 miles 12V Batteries Interior (dashboard, steering wheel, trims, seats, Bluetooth system) Notwithstanding the standard Renault corrosion warranty, the following Body parts and panels: the body, subframe, sealing, bumper, windows, badges)

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the Renault new vehicle warranty

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the Renault traction battery warranty

The Traction Battery Warranty – “i” versions only (applies where the Traction Battery is not subject to a lease agreement).

 

Where the Traction Battery is subject to a lease agreement, separate terms and conditions apply (please refer to the relevant Agreement).

 

The Traction Battery in ZOE i , Kangoo Z.E. i, Master Z.E. i and Twizy i models are provided with a Warranty subject to limitations on age, mileage
and the minimum battery capacity level as set out below.
The Traction Battery Warranty forms part of the Warranty and is subject to the same terms and conditions as the Warranty except that the additional conditions detailed herein also apply.
In the event of any conflict between the terms of the Warranty and Traction Battery Warranty, the Traction Battery Warranty terms will apply

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the Renault anti-corrosion warranty

The Anti-Corrosion Warranty forms part of the Warranty and is subject to the same terms and conditions as the Warranty except that the additional conditions detailed herein also apply.

In the event of any conflict between the terms of the Warranty and Anti-Corrosion Warranty, the Anti-Corrosion Warranty terms will apply

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the Renault paintwork warranty

The Paintwork Warranty forms part of the Warranty and is subject to the same terms and conditions as the Warranty except that the additional
conditions detailed herein also apply.

In the event of any conflict between the terms of the Warranty and Paintwork Warranty, the Paintwork Warranty terms will apply

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Renault vehicle conversions

After purchasing a RENAULT Vehicle, it is the practice of some purchasers to adapt or have adapted for specific use the Vehicle purchased (for example for a specific commercial purpose or use). In such situations, the Warranty, Traction Battery Warranty, Anti-Corrosion Warranty, Paintwork Warranty and Replacement Parts Warranties (together the “Warranties”) will only apply and claims will only be accepted in connection with parts of the Vehicle that have not been modified by or affected by a third party conversion. RENAULT will accept no responsibility for any losses, claims, liabilities, costs, expenses and damages of any nature whatsoever whether foreseeable or not, arising from any conversion/modification of any RENAULT Vehicle. A third party converting/modifying a RENAULT Vehicle may provide you with a warranty for their work.

 

Customers are advised to ask the relevant third party for details in relation to any warranty they may offer.