FAQ's
Our most frequently asked questions, answered.
Your local Renault Dealers parts department will be happy to give you prices and supply parts for your renault, you can find your nearest Renault Dealer here or send a request directly here.
You can purchase a service plan for most Renaults via our Renault Shop.
Yes, you can use our Online Booking Service, then simply enter your reg, preferred dealer and choose Service.
Yes, you can use our Online Booking Service at , then simply enter your reg, preferred dealer and choose MOT.
You can use our Online Booking Service simply enter your reg, preferred dealer and choose diagnosis.
You can check your manufacturer warranty start and end dates on the My Renault App, simply download the My Renault App from the App store or Google Play.
You'll need your VIN and then select 'My Contracts' tab to see all warranty dates.
You can check your manufacturer warranty start and end dates on the My Renault App, simply download the My Renault App from the App store or Google Play.
You'll need your VIN and then select 'My Contracts' tab to see all warranty dates.
You can buy a Touch Up Stick from our online Renault Shop, don't worry if you do not know the exact paint colour or paint code we will make sure it is right before we send it to you.
You can download a handbook for your Renault from My Renault. Simply download the My Renault App from the App store or Google Play.
You'll need your VIN, your vehicle's unique identification number (it's on your V5).
Alternatively you can view all handbooks online here.
Each paint colour has a 3 digit code should you need to order some paint or a touch up stick for repairs, the paint code is on the sticker on the inside of your door jam or on a sticker in the inside cover of your handbook.
Alternatively visit our Renault Shop to check paint code and order a touch up stick.
To understand how the Stop/Start engine functionality will be activated on your Renault view the video.
All new Renault vehicles are supplied with the Radio Code, the code is printed inside the front or rear cover of the vehicle handbook or service book.
If you no longer have the handbook you can apply here to receive your Radio Code.
Learn how to find and enter your vehicle’s Radio Code.
You can apply for a Certificate of Conformity here: it is free of charge and takes approximately a week to receive for UK registered vehicles.
For vehicles registered outside the UK there is a £100 fee and it can take up to 6 weeks to receive.
Simply enter your postcode to locate your nearest dealer.
Yes, you can use our Online Booking Service, then simply enter your reg, preferred dealer and choose Service.
Your local Renault Dealers parts department will be happy to give you prices and supply parts from your Renault, you can find your nearest Renault Dealer here or send a request directly here.
You can purchase a service plan for most Renaults via our Renault Shop.
Yes, you can use our Online Booking Service at , then simply enter your reg, preferred dealer and choose MOT.
You can use our Online Booking Service simply enter your reg, preferred dealer and choose diagnosis.
You can check your manufacturer warranty start and end dates on the My Renault. Simply download the My Renault App from the App store or Google Play.
You'll need your VIN and then select 'My Contracts' tab to see all warranty dates.
You can check your manufacturer warranty start and end dates on the My Renault. Simply download the My Renault App from the App store or Google Play.
You'll need your VIN and then select 'My Contracts' tab to see all warranty dates.
You can check your manufacturer warranty start and end dates on the My Renault App, simply download the My Renault App from the App store or Google Play.
You'll need your VIN and then select 'My Contracts' tab to see all warranty dates.
You can check your manufacturer warranty start and end dates on the My Renault App, simply download the My Renault App from the App store or Google Play.
You'll need your VIN and then select 'My Contracts' tab to see all warranty dates.
You can check the Anti-Corrosion warranty start and end dates on the My Renault App, simply download the My Renault App from the App store or Google Play.
You'll need your VIN and then select 'My Contracts' tab to see all warranty dates.
You can check the Renault Assistance start and end dates on the My Renault App, simply download the My Renault App from the App store or Google Play.
You'll need your VIN and then select 'My Contracts' tab and then Assistance Warranty, to see the Roadside Assistance dates.
Please call Renault Assistance on 0333 202 3005.
Renault Assistance is available 24hrs a day, 7 days a week, and they will assist you for a fee even if your Renault Assistance has expired.
The Renault Assistance Terms & Conditions are here:
You can add European Cover to your Renault Assistance by calling our partners at the RAC on 0330 159 1111.
There is a fee for this additional cover.
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