charge your vehicle easily wherever you are
Mobilize charge pass
limitless electric mobility
Charge your electric or plug-in hybrid Renault E-Tech easily and quickly during your journeys! Mobilize charge pass gives you access to 24,000 charge points in the UK and over 500,000 charge points across Europe.
find your charging point
Find public charging points and check their availability instantly from your My Renault app.
charge your vehicle easily
Charge your Renault E-Tech with Mobilize charge pass. Personalise the display by selecting the available quick charging points compatible with your vehicle.
take advantage of special rates
Pay for your charging easily and securely. Choose which of the 2 Mobilize charge pass service plans suit you best: Basic or Intense and order your charge pass from the My Renault app.
travel without constraints
view the map of charging points
With Mobilize charge pass, access the largest network in Europe. Charge your vehicle with peace of mind in 25 countries across Europe. With more locations coming soon!
Find charging points easily on your map. From within your My Renault app, filter the results by charging power or by socket type and find charging points suitable for your vehicle.
Basic offer
• Charge price/kWh or minute* available on your My Renault app
• IONITY network: £0.78**/kWh
• In the event of loss or theft, card reissued for free through My Renault
Recommended for less than 850 miles/ year charged on the motorway.
Intense offer
• Charge price/kWh or minute* (9% automatic discount on Mobilize network partners vs Mobilize Basic***). Available on your My Renault app.
• IONITY network: £0.43**/kWh
• In the event of loss or theft, card reissued for free through My Renault
Recommended for more than 850 miles/ year charged on the motorway.
* Price according to charging station operator (excluding IONITY network). See My Renault app for more details.
** Prices in UK valid as of 12th February, 2024 and subject to change. Prices may be adjusted depending on local currencies.
*** Compared to the basic offer.
Mobilize charge pass: how does it work?
login to the My Renault app
Enter your vehicle using the identification number (VIN) found on your Renault E-Tech’s registration V5 certificate. Then go to the “Mobilize charge pass” section within "my account".
have Mobilize charge pass delivered to your home
Order your Mobilize charge pass card in just a few clicks!
Enter your address and payment method. Your Mobilize charge pass is delivered straight to your door usually within 10 working days.
start enjoying the benefits in 5 steps
- Receive your Mobilize charge pass card.
- Go to the “my account” menu of your My Renault app.
- Click on “Mobilize charge pass"
- Enter the 12-digit code on the back of your Mobilize charge pass card.
- Finally, click "activate”*
You are now ready to charge your vehicle wherever the road takes you.*
*It may take up to 24 hours to activate your Mobilize charge pass.
let the system guide you
As you travel, easily find and access charging points compatible with your Renault E-Tech and charge pass.
On your My Renault app, filter the charging points by availability, socket type and power.
no surprises!
Enjoy totally transparent rates and receive a receipt in your inbox after each charge.
Start and stop the charging point with your Mobilize charge pass card.
find out more
Your My Renault app will show you the charging points that are compatible with Mobilize charge pass.
For an even smoother experience, filter your search results by socket type or charging power!
Once at the charging point, use your pass to start charging.
Tap your pass on the designated area (RFID reader). Charging will start after a few seconds. Repeat this step to stop charging.
Payment for your charging session will be debited when you end the charging session from the payment card you linked to your charge pass in the My Renault app.
Payments for charging with Mobilize charge pass will show in your bank account from "ICP"
You can view your charging history via the My Renault app.
After each charge, you will receive your receipt by email to your email address associated with your My Renault account.
Simply forward your receipt to the email address contact-rcipay@icp.rcibanque.com and request an invoice.
go further
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Renault offers you the convenience of ordering your ‘Smart’ home charging solution at the same time as buying your new Renault vehicle
Mobilize by Renault Group
Discover Mobilize, the new sustainable mobility brand of Renault Group
