Renault connected maintenance
find out about the connected maintenance service¹
Get notifications and personalised advice to keep your car in perfect condition.
Extend the life span of your vehicle and keep your passengers and yourself safe with the connected maintenance service.
personalised notifications
You will get notifications* by email and SMS telling you what to do and who to contact for fast assistance if something happens to your vehicle. You will get notifications and assistance with ongoing alerts through your My Renault app.
scheduling maintenance
You can easily schedule your maintenance appointments at the right time, directly from your app or by contacting your favourite garage.
advice
Get maintenance advice based on how you use your vehicle.
*subject to you providing your contact details when you place your order
how do I sign up?
You can subscribe to connected maintenance for 8 years when you order your vehicle, for no extra cost.
Everything is covered, giving you additional peace of mind from day one.
manage connected maintenance with the My Renault² app
- plan your maintenance with connected data and access your provisional servicing schedule
- access a log of your maintenance operations
- make an appointment in just a few clicks
- consult in real time the health of your vehicule
- enjoy personalised Renault offers
- order your accessories from The Originals Renault Accessories Store
- renew your connected services in Renault Connect Store.
frequently asked questions
With this service, you receive alerts about the condition of your vehicle and personalised maintenance advice, and you can easily schedule your maintenance appointments from your My Renault app. You can also check on the health of your vehicle in real time in your My Renault account.
Click here to access My Renault.
In order for the connected maintenance system to work, you need to have subscribed to it when you ordered your vehicle and signed the terms and conditions of use for connected maintenance.
You are also advised to have a My Renault account and to sync the app with your vehicle so you can get notifications from the app. You can check that the service has been activated in your My Renault account, in the “vehicle info” section, by clicking on “contracts”. The service is compatible with new vehicles equipped with Easy Link multimedia systems and openR link.
Click here to access My Renault.
No, the service is available at no additional cost. It is included free of charge and available for 8 years from the date on which you activate the connected services on your vehicle.
Please contact Renault customer support on 0344 335 000* They can deactivate the service for you.
If you do not wish to take advantage of the connected maintenance service, you can inform your retailer when you order your vehicle and choose not to sign the connected maintenance terms and conditions. The service will not be activated.
NB: you will not be able to subscribe later.
need help?
go further
*Calls to 03 numbers are free if used as part of your inclusive mobile minutes and are charged at local rates from landlines
1 To use Connected Services you need a smartphone with compatible iOS or Android operating system. Connecting a smartphone to use the services should only be done when the car is parked safely. Services may be subject to mobile network coverage and additional charges. Users should follow road safety regulations when using the system and always be in control of the vehicle.
2 To use My Renault app you need a smartphone with compatible iOS or Android operating system. Download the free My Renault app and create an account. Synchronise or pair My Renault to your vehicle. Synchronising or pairing should only be done when the car is parked safely. Services may be subject to mobile network coverage and additional charges. Users should follow road safety regulations when using the services and always be in control of the vehicle. For further information, visit My Renault.
