Renault Customer Services

Our Customer Services team are here to
help you via the channels below. Let us know how we can help

telephone

Our Customer Service team are available on 0344 335 0000*

Press option 1 for Roadside Assistance
Press option 2 for RCI Finance
Press option 3 for Enquiries. Multimedia support or Complaint

Our phone lines are open Monday to Friday from 8 am to 6 pm. Closed Sat,Sun and Bank Holidays.

Call 0344 335 0000 now

live chat

You can also contact us via our Live Chat, Monday to Thursday from 8 am to 9 pm and 8 am - 6 pm on Friday, using the icon in the bottom right-hand corner.

post

No problem, you can reach us at:

The Rivers Office Park

Denham Way, Maple Cross

Rickmansworth WD3 9YS

social networks

You can reach us via our social networks, we have a team available to help:

contact forms

complete our online forms and we'll respond to you within 24 working hours.

Our opening times are 8am – 6pm Monday to Friday. Closed Sat, Sun and Bank Holidays. If you would like a quicker answer within our opening times, please use Live Chat

looking for information?

to find out more about our models, accessories, services or offers

request information

need help with multimedia?

to be assisted by an advisor with a multimedia issue

ask for help

do you want to make a complaint?

to let us know about a problem or dissatisfaction regarding our products or services

make a complaint

Need help with your multimedia?

Multimedia Device Experts

WhatsApp us

Instantly send us a message via WhatsApp. It’s free to use and with the added benefit of being able to send images this means that we can quickly offer you the help you need with your Multimedia system.

Our specialist team is available between 9am and 5.30pm Monday to Friday.

Please note they are unable to answer any queries not related to Multimedia issues.

WhatsApp us

Multimedia Device Experts

Call us on 0344 335 0000*

For any issues with your Radio, Satnav, Bluetooth or any other part of your Multimedia system. Our specialist team is available on option 3 between 9am and 5.30pm Monday to Friday.

Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.

call 0344 335 0000*

USEFUL LINKS

For any questions regarding the use and maintenance of your Renault vehicle, see our Frequently Asked Questions, helpful videos or online user guides.