Renault Customer Relations
How can we help you?
Our Customer Relations team are here to help you
We are open 8am - 6pm Monday to Friday. Closed Sat, Sun and Bank Holidays.
Call us on 0344 335 0000*
- Press option 1 for Roadside Assistance
- Press option 2 for RCI Finance
- Press option 3 for Enquiries
- Press option 4 for Multimedia Support
- Press option 5 if you have a Complaint
*Standard network rates apply from mobile or landline phones
Complete our online forms and we'll reply to you by email
You can also reach us via Live Chat or on our social networks, we have a team available to help
Need to get in touch via post?
No problem, you can reach us at:
The Rivers Office Park
Denham Way, Maple Cross
Rickmansworth WD3 9YS
Customer complaint process
We do recognise that things can go wrong
Discover more about the Complaints process
Motor Industry Codes of Practice
If you are dissatisfied, The Motor Ombudsman can provide assistance.
More about the Motor Industry codes
By continuing to browse this site, you agree to allow Renault S.A.S and its partners to use cookies to analyse the site's operation and effectiveness and to display ads tailored to your interests and interactions via social networks.