Our Customer Service team are available on 0344 335 0000*
Our phone lines are open Monday to Friday from 8 am to 6 pm. Closed Sat,Sun and Bank Holidays.
You can also contact us via our Live Chat, Monday to Thursday from 8 am to 9 pm and 8 am - 6 pm on Friday, using the icon in the bottom right-hand corner.
No problem, you can reach us at:
The Rivers Office Park
Denham Way, Maple Cross
Rickmansworth WD3 9YS
complete our online forms and we'll respond to you within 24 working hours.
Our opening times are 8am – 6pm Monday to Friday. Closed Sat, Sun and Bank Holidays. If you would like a quicker answer within our opening times, please use Live Chat
to find out more about our models, accessories, services or offers
to be assisted by an advisor with a multimedia issue
to let us know about a problem or dissatisfaction regarding our products or services
Multimedia Device ExpertsWhatsApp us
Instantly send us a message via WhatsApp. It’s free to use and with the added benefit of being able to send images this means that we can quickly offer you the help you need with your Multimedia system.
Our specialist team is available between 9am and 5.30pm Monday to Friday.
Please note they are unable to answer any queries not related to Multimedia issues.
Multimedia Device ExpertsCall us on 0344 335 0000*
For any issues with your Radio, Satnav, Bluetooth or any other part of your Multimedia system. Our specialist team is available on option 3 between 9am and 5.30pm Monday to Friday.
Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.
For any questions regarding the use and maintenance of your Renault vehicle, see our Frequently Asked Questions, helpful videos or online user guides.