Renault Customer Services
How can we help you? Search our site, explore our FAQ's or view the helpful video guides. Choose the contact method you prefer. Simple. fast and hassle-free!
Our Customer Services team are open from 8am to 6pm Monday to Friday and are here to help you via the below channels. Let us know how we can help and we will be in touch within 24 hours *
*excluding weekends and bank holidays
call us on 0344 335 0000*
- Press option 1 for Roadside Assistance
- Press option 2 for RCI Finance
- Press option 3 for Enquiries
- Press option 4 for Multimedia Support
- Press option 5 if you have a Complaint
*Standard network rates apply from mobile or landline phones
Need to get in touch via post?
The Rivers Office Park
Denham Way, Maple Cross
Rickmansworth WD3 9YS
Need help with your multimedia?
Multimedia Device Experts
WhatsApp usInstantly send us a message via WhatsApp. It’s free to use and with the added benefit of being able to send images this means that we can quickly offer you the help you need with your Multimedia system.
Our specialist team is available between 9am and 5pm Monday to Friday.
Please note they are unable to answer any queries not related to Multimedia issues.
Multimedia Device Experts
Call us on 0344 335 0000*For any issues with your Radio, Satnav, Bluetooth or any other part of your Multimedia system. Our specialist team is available on option 4 between 8am and 6pm Monday to Friday.
Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.
Frequently Asked Questions
Get help with our list of most asked questions
customer complaint process
we do recognise that things can go wrong
Discover more about the Complaints process
Motor Industry Codes of Practice
if you are dissatisfied, The Motor Ombudsman can provide assistance.
More about the Motor Industry codes
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