Renault UK COVID-19 Update

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reassurance and safety first

Welcoming you back to our retailers

We want to ensure the safety of our employees and customers whilst in our retailers.

We are very much looking forward to welcoming you back to the Renault retail network and want to share with you the high levels of safety and customer experience you can expect to receive as we begin to open our doors again.


You can expect a welcoming and friendly environment whether you are visiting service or sales with clear evidence of social distancing, signage and sanitation measures in place to support and reassure during your visit.

Our retailers are continuing to work responsibly according to the latest Government guidelines on COVID-19 and whilst there are currently restrictions in place for us all, which vary by region, Renault is here to assist you. 


Retailer Network Status (updated 16th July)


Our sales showrooms have reopened to the public in England, Wales, Scotland and Northern Ireland. Click here to find your nearest retailer. If you are awaiting delivery of your new Renault vehicle, you’ll be pleased to know that our retailers are organising safe ‘contactless’ vehicle collection appointments.  Our workshop facilities have reopened for servicing, maintenance and repair work. You can book a service online or, alternatively, please call your local dealership or check their website to enquire about their current availability. 


Any customer visiting a Renault retailer can expect the highest standards of hygiene and safety measures, in line with the latest Government recommendations. This means:

  • Strict social distancing at all times
  • Use of appropriate personal protective equipment by our staff
  • Hand sanitiser and personal protective equipment available for customer use
  • Sanitisation of your new vehicle 


In the event of localised lockdown restrictions, our retailers will act responsibly in line with government guidelines. Please refer to your local retailer or visit their website for further information.


Digitally Open

If you’d prefer not to visit a retailer, our Virtual Showroom allows you to explore new Renault models from the comfort of your home. Expert Product Gurus are on hand to demonstrate the latest Renault products via live one-to-one video chat, from 12pm – 8pm, Monday to Friday.  You can also browse our latest offers and also use our ‘Select & Collect’ service to make sure you’re first in line to secure your brand new Renault for collection as soon as possible. For existing customers, you can manage your Renault Finance online too.


Online, or at one of our retailers, we look forward to seeing you soon.

Sales FAQs

Service & Maintenance FAQs

Fleet & Business FAQs

Health & Safety FAQs

Activities for the kids

Looking for inspiration with the kids at home?  Look no further than our fun pack of games and puzzles - they can even design their own Renault ZOE!


Download our PDF below!

*Standard network rates apply from mobile or landline phones


**Calls to these numbers are charged at local rate from BT landlines plus your phone company's access charge. Calls from other networks may vary. Calls from mobiles and outside the UK may be higher.  Customer Services available Monday – Friday 8:30am – 5:30pm, Saturday 9am – 5pm.

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