Carminat TomTom FAQ's

You can visit the TomTom website here, where you will be able to update your system.

Please follow the procedure described by TomTom . 

If you encounter difficulties, please call TomTom Customer Support for assistance.

You can check the version number of the application in the GPS system settings.

To do this, press and hold Info / Route on the central control or press the right context-sensitive key on the remote control. The software version is displayed on the right of the route summary screen.

If the version number of the application is earlier than version 8.843, then the system must be updated.

You can also check your system by clicking here.

The TomTom LIVE Services includes :TomTom HD TrafficThis services allows you to receive detailed incident reports about traffic delays and incidents.  It includes the following features: 

• Informs you of the length and reason of the delays, Travel and arrival times 
• Offers you alternative route proposals. 
• Real time information updated every 2 minutes 
• Covers up to 95% of highways, as well as A and B roads.

Mobile Speed Cameras

The TomTom Mobile Speed Cameras gives you advanced warnings on fixed speed cameras and real-time warnings for mobile speed cameras.  This services warns about the following cameras:

• Mobile speed cameras
• Fixed speed cameras
• Red light cameras
• Bi-directional cameras
• Vehicle restriction camerasAverage speed checks
• Mobile camera hotspots and accident black spots
• (Ungated) railway crossings

LIVE QuickGPSfix

Your Carminat TomTom device uses the signals of at least 4 satellites to find out where you are in order to start navigating. The LIVE QuickGPSfix speeds up the time it takes to fix your GPS position, helping you to set off within 30 seconds - even when the GPS signal is weak or partially blocked.

Weather

This service gives you local, daily, and five-day forecasts on your TomTom device, helping you make plans based on the weather.

TomTom Places

TomTom Places allows you to search for certain specific locations and businesses in order to navigate to these.

If you would like more detailed information about LIVE Services and its features you can find it here: www.tomtom.com/en_gb/services/live/

There are two different subscription options, one year or three years :

• A 1 year subscription at a cost of £55. You may renew it via the TomTom HOME application itself by following these simple steps: 
• 1) Start the TomTom Home Application.
• 2) Insert your SD card.
• 3) Log in to your account.
• 4) On the Main Menu select the "Add Traffic, Voices and Other Services” option, and then the "Live Services" option and follow the steps described in order to purchase the service. 

Further information and purchase options can be found here - www.tomtom.com/en_gb/sat-nav/maps-services/shop/live-services/renault/

The first step is to download the TomTom HOME application and register with TomTom.

You can find instructions on how to download and register with TomTom, as well as the installer itself here: www.tomtom.com/22251

Through this application you may view the content in your device, download any products and services, and personalise your device.

Once you have registered and downloaded the TomTom HOME application you may now take care of the SD Card.