Radio Connect R&Go FAQ's

Connecting your Android smartphone to the radio:

• Enable Bluetooth on your Android smartphone.
• On the radio, press "Phone", then select "Pair phone". A timer starts, giving you around one minute to pair your phone with the radio.
• On your smartphone, go to "Settings" then "Bluetooth" and run a device search.
• The radio should be displayed in the list of devices under the name "R&GO MULTIMEDIA"; select it to proceed with pairing.
• Wait until the radio and your smartphone ask you to confirm pairing. Confirm pairing by pressing "OK" on the radio and then "Pair" on your iPhone.
• In the settings of the R&GO application, click on "Connect to the R&GO MULTIMEDIA car radio".
• On the R&Go home page, tap the "Settings" icon and then click "Connection settings".
• Press "Connect the R&GO MULTIMEDIA car radio". Check that there is an icon on the "R&GO MULTIMEDIA" line. This shows that your phone is definitely connected to your radio.
  

Connecting your iPhone to the radio:

• Enable Bluetooth on your iPhone.
• On the radio, press "Phone", then select "Pair phone". A timer starts, giving you around one minute to pair your phone with the radio.
• On your iPhone, go to "Settings" then "Bluetooth" and run a device search.
• The radio should be displayed in the list of devices under the name "R&GO MULTIMEDIA"; select it to proceed with pairing.
• Wait until the radio and your iPhone ask you to confirm pairing. Confirm pairing by pressing "OK" on the radio and then "Pair" on your iPhone.
• In the settings of the R&GO application, click on "Connect to the R&GO MULTIMEDIA car radio".
• On the R&Go home page, tap the "Settings" icon and then click "Connection settings".
• Press "Connect the R&GO MULTIMEDIA car radio". Check that there is an icon on the "R&GO MULTIMEDIA" line. This shows that your phone is definitely connected to your radio.
  

To create shortcuts on the main page, you need to go to the shortcut creation page where you will find six "+" icons. Tap "+".

You can then add shortcuts for applications, contacts, R&Go features or even your favourite radio.

Note: Adding a radio as a shortcut requires an active Bluetooth connection between the R&Go application and the radio.

After installing the R&Go update, the R&Go application may not open correctly on your iPhone. To solve this issue, you need to completely uninstall the application then go back to the Apple Store and download the R&Go application again.

Tip: search the Apple Store simply using the word Renault.

Select the driving behaviour widget in the widget menu to display

The widget is a real-time feature that will help you drive more smoothly and efficiently so you can reduce your vehicle's CO2 emissions.

The top of the circle shows the level of acceleration (green, orange, red) with a smiley face in the middle to assess your driving.

The bottom of the circle displays the level of anticipation (in blue) and the time without acceleration is displayed in the middle

Compatible smartphones:

• Android: version 4.4 and above
• OS: version iOS 9 and above
  
  

Non-compatible smartphones

• Windows Phone