ordering a vehicle
To help you with your car-buying plans, we’re here to answer your questions about ordering a vehicle, whether it’s new, in stock, used, purchased online or at a retailer, with or without a trade-in.
frequently asked questions
ordering a vehicle

Is it possible to reserve a new vehicle that's in stock?

Yes, absolutely. You can easily reserve a brand-new vehicle from our available stock online.

Renault offers a convenient online reservation system. Once you have selected your vehicle (either from our physical stock or by configuring your own), you can start your order online, select your preferred Renault retailer, and pay a £99 reservation fee to secure the vehicle.

Once completed, you will receive a confirmation email, and your reservation details will be visible in your My Renault account¹.

¹ To use My Renault app you need a smartphone with compatible iOS or Android operating system.  Download the free My Renault app and create an account.  Synchronise or pair My Renault to your vehicle.  Synchronising or pairing should only be done when the car is parked safely.  Services may be subject to mobile network coverage and additional charges.  Users should follow road safety regulations when using the services and always be in control of the vehicle. For further information, visit My Renault.