Need more information about your Radio Connect R&GO system?
Bluetooth®, updates & navigation, etc. Check out our answers to your frequently asked questions.
Connecting your Android smartphone to the radio:
Connecting your iPhone to the radio:
To create shortcuts on the main page, you need to go to the shortcut creation page where you will find six "+" icons. Tap "+".
You can then add shortcuts for applications, contacts, R&Go features or even your favourite radio.
Note: Adding a radio as a shortcut requires an active Bluetooth connection between the R&Go application and the radio.
After installing the R&Go update, the R&Go application may not open correctly on your iPhone. To solve this issue, you need to completely uninstall the application then go back to the Apple Store and download the R&Go application again.
Tip: search the Apple Store simply using the word Renault.
Select the driving behaviour widget in the widget menu to display
The widget is a real-time feature that will help you drive more smoothly and efficiently so you can reduce your vehicle's CO2 emissions.
The top of the circle shows the level of acceleration (green, orange, red) with a smiley face in the middle to assess your driving.
The bottom of the circle displays the level of anticipation (in blue) and the time without acceleration is displayed in the middle
The WAZE logo is displayed by default on the shortcuts page.
Select the WAZE application as the default navigation application in the navigation menu > navigation settings, and select the navigation widget display in the widget menu.
You must have the WAZE application installed on your smartphone to use the WAZE widget from the R&Go widget. If it is not installed on your smartphone, when you click on the icon you will be redirected to download the app on Google Play or Apple Store.
The WAZE widget displays the following features:
Our tutorial videos
Consult our user guides
Multimedia Device ExpertsCall us on 0344 369 0000*
For any issues with your Radio, Satnav, Bluetooth or any other part of your Multimedia system. Our specialist team is available on option 4 between 8am and 6pm Monday to Friday.
Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.
*Standard network rates apply from mobile or landline phones.
Multimedia Device ExpertsWhatsApp us
Instantly send us a message via WhatsApp. It’s free to use and with the added benefit of being able to send images this means that we can quickly offer you the help you need with your Multimedia system.
Our specialist team is available between 9am and 5pm Monday to Friday.
Please note they are unable to answer any queries not related to Multimedia issues.
You can also consult the User guide.
Want to know more?