How can I get in touch?

Our Customer Relations team are here to help you get the best from your Renault vehicle. Contact Renault UK in a number of easy ways.


Secure, simple, instant.

Be instantly connected to our Renault Customer Relations Team.


Call 0344 335 0000 *

We are open 9am - 5.30pm weekdays, except Wednesdays 10.00am - 5.30pm. Closed Sat, Sun and Bank Holidays.

*Standard network rates apply from mobile or landline phones

Write to us

Please write to:

Renault UK
Rivers Office Park
Denham Way
Rickmansworth, Herts

Telephone options

Option 1
For information on our products and services 

Option 2
For new or ongoing complaints

Option 3
For Renault Finance or Renault Insurance 

Option 4
For Breakdown Assistance or Accident Support

Motor Industry Code of Practice

Should you remain dissatisfied with the service provided by our Dealers or Customer Relations department, Motor Codes Limited are available to provide assistance.

Radio codes & COC

Renault UK can help you retrieve the code for your radio or get a Certificate of Conformity for your vehicle. For non UK vehicles the Certificate of Conformity will cost £100 / €125 approx.* and may take up to 6 weeks to process.

3 simple steps to retrieve your radio code for £10

Radio Codes

Taking your car out of the UK to another EU member state?

Certificate of Conformity