I bought a used Renault vehicle. How can I access connected services?

If the free trial period for your used vehicle has expired, you can renew your connected services ². Before renewing, make sure you have created a My Renault account.

Renew your connected services from your computer or smartphone via the Store in your My Renault ¹ account. 

To do this, select the vehicle for which you want to renew your contracts and click the Store tab.

Enjoy your connected services to the fullest once again

¹ ^{To use My Renault app you need a smartphone with compatible iOS or Android operating system.  Download the free My Renault app and create an account.  Synchronise or pair My Renault to your vehicle.  Synchronising or pairing should only be done when the car is parked safely.  Services may be subject to mobile network coverage and additional charges.  Users should follow road safety regulations when using the services and always be in control of the vehicle. For further information, visit My Renault..}

²  ^{Connected Services require a compatible iOS or Android smartphone. Only use when parked safely and follow road safety regulations. Services subject to mobile network coverage and additional charges. Standard connectivity pack free for 8 years, Advanced connectivity pack free for 3 years or duration of Mobilize Financial Services contract (excluding Hire Purchase), after which charges may apply. May differ depending on when the vehicle was built, please refer to local retailer for details. For compatible devices, visit www.renault.co.uk/renault-connect/phone-compatibility.html}