ordering a vehicle
To help you with your car-buying plans, we’re here to answer your questions about ordering a vehicle, whether it’s new, in stock, used, purchased online or at a retailer, with or without a trade-in.
frequently asked questions
ordering a vehicle

How can I check the maintenance history of my used Renault?

Due to data protection regulations, your online service history in the My Renault app¹ will only display maintenance records from the date you purchased the vehicle. Service history from previous owners cannot be shown online.

To ensure your future service history updates seamlessly, please make sure the name on your My Renault account matches the name on your V5C registration document (logbook) when you visit a Renault service centre.

¹ To use My Renault app you need a smartphone with compatible iOS or Android operating system.  Download the free My Renault app and create an account.  Synchronise or pair My Renault to your vehicle.  Synchronising or pairing should only be done when the car is parked safely.  Services may be subject to mobile network coverage and additional charges.  Users should follow road safety regulations when using the services and always be in control of the vehicle. For further information, visit My Renault.

on the same subject
Where can I find used Renault vehicles? what is Renew? What warranty cover do I get with a used vehicle purchased from Renew? Do Renew warranties work abroad? Is it possible to extend the warranty on a used car purchased from Renew?
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