You can personalise your dashboard (view mode, widgets) using the buttons on the steering wheel. For example, you can select a minimalist display or mirror your navigation app screen.
You will get an automatic notification when a new version of openR link is available.
Your openR link multimedia system updates automatically as soon as you accept the prompted update. No need to connect to anything.
Your maps are updated wirelessly and automatically.
You can activate voice command in 3 ways:
Access your vehicle’s universe from the icon bar at the top of your screen. Select settings, then tap on System then Language and choose your language.
Access your Vehicle’s universe from the icon bar at the top of your screen. Select settings, then tap on Google then Google Assistant. You can then select the language of your choice for the voice assistant.
To use Apple CarPlay™, you must have an iPhone 5 or later, equipped with iOS version 7.1 or later.
To use Android Auto™, you must have a phone equipped with Android version 5.0 (Lollipop) or later.
Tip: Don’t forget to perform updates when they are available to ensure that your smartphone is compatible.
Some services may be used directly on your openR link system. For others, you need to download the My Renault app. Download it on your Android or iOS smartphone and create your My Renault account.
You can find information about your services in the Renault Connect Store.
Tip: to use your services, make sure your vehicle is in a network coverage zone.
To find out whether connected services are activated:
In the event of malfunction, contact Renault Customer Support.
Renew your connected services using your computer or your smartphone. To do this, select the vehicle for which you want to renew your contracts and tap on the Renault Connect Store tab.
You can then see the catalogue of services. Follow the indicated steps to renew your services.
To temporarily deactivate your vehicle’s connected services, manage your confidentiality by deactivating data collection. You can do this as follows:
A personal hotspot lets you connect to the Internet by tethering to your smartphone’s mobile data. You can use your vehicle’s connected services in this way.
You get 3 GB* with openR link to use apps downloaded from Google Play. You need to renew your plan if you have already used up this data plan. Go to the ORANGE portal to purchase one of its data options. Or tether to your phone’s data plan via a personal hotspot.
* valid for 6 months.
If your connected services are not working, first of all check that you have agreed to data sharing. Without this, your connected services will not be available.
To use My Renault remote services, make sure you have synchronised your My Renault account with your vehicle correctly. If the problem persists, contact Renault Customer Support.
Do you want to protect your data when you sell your car? Follow these instructions.
You also have the option of resetting your multimedia system to restore factory settings. To do this, from the administrator account:
Your car is ready for resale!
You can also log in using a guest profile.
A guest profile lets you access most Google services. But you won’t get a customised experience.
You won’t be able to use My Renault remote services without a linked account. You won’t be able to access Google Play either or any associated apps (Spotify, Amazon Music, Google Translate and many others).
Personalise your profile by linking it to your Google and My Renault accounts. Enjoy Google Maps learning features and download your favourite apps on Google Play.
You get a far greater personalised experience when your openR link profile is linked to your Google and My Renault accounts.
You can use the same Google and My Renault login for different openR link multimedia system profiles.
However, for data confidentiality, we recommend that you use separate logins.
Yes, each user profile can be protected in various ways.
If your user profile is protected by a password, pattern or code, you need to enter it whenever you start your vehicle.
To use your My Renault application’s connected services, your smartphone must have an OS version equivalent or higher than:
Your dealer will help sync your My Renault account to your vehicle on the day that it is delivered:
Note: you can completely fill out your My Renault account later via your profile.