My Renault FAQs
Learn all about My Renault. Here you'll find answers to the most frequently asked questions to help you make the most of My Renault and its services.
frequently asked questions
My Renault FAQs

How do I add my vehicle to a My Renault account?

Here are the steps to follow to add your vehicle to the My Renault ¹ app:

  1. Open the My Renault app on your smartphone.
  2. Tap the "Vehicle" icon (the car symbol) in the bottom left-hand corner of your screen.
  3. Tap "Add a vehicle" at the bottom of the page.
  4. Enter your vehicle's registration number (number plate) or Vehicle Identification Number (VIN) to add it to your account.

Note: You can remove a vehicle from your account at any time from your list of saved vehicles.

Good to know:

  • You can add multiple vehicles to a single My Renault account.
  • If you sync or connect your My Renault account directly from inside your car (using the onboard system), the vehicle will automatically be added to your app.

¹  To use My Renault app you need a smartphone with compatible iOS or Android operating system.  Download the free My Renault app and create an account.  Synchronise or pair My Renault to your vehicle.  Synchronising or pairing should only be done when the car is parked safely.  Services may be subject to mobile network coverage and additional charges.  Users should follow road safety regulations when using the services and always be in control of the vehicle. For further information, visit My Renault.