My Renault FAQs
Learn all about My Renault. Here you'll find answers to the most frequently asked questions to help you make the most of My Renault and its services.
frequently asked questions
My Renault FAQs

I want to remove my vehicle from a My Renault account. How do I do that?

To remove a vehicle from your My Renault ¹ account in the app, follow these steps:

  1. Log in to the My Renault app.
  2. Tap the "Vehicle" icon (the car symbol) in the bottom left-hand corner of your screen.
  3. Select the vehicle you wish to remove.
  4. Scroll to the bottom of the screen and tap "Delete" (or "Remove").
  5. Choose your reason for removing the vehicle, then tap "Confirm".

Your vehicle has now been successfully removed from your My Renault account.

  ¹ To use My Renault app you need a smartphone with compatible iOS or Android operating system.  Download the free My Renault app and create an account.  Synchronise or pair My Renault to your vehicle.  Synchronising or pairing should only be done when the car is parked safely.  Services may be subject to mobile network coverage and additional charges.  Users should follow road safety regulations when using the services and always be in control of the vehicle. For further information, visit My Renault.