How do I sync my vehicle to a My Renault account?

Your retailer will assist you on the day of delivery with linking your My Renault ¹ account to your vehicle. However, if you are doing this yourself, please follow the steps below depending on your vehicle's multimedia system:

For vehicles equipped with openR link:

Before you begin:

• ensure you have downloaded the My Renault app on your smartphone and created an account.
• keep your login details (email and password) handy.

Steps:

1. Sit in your car: Switch on the engine (or turn on the ignition for electric/hybrid models) and ensure you have network coverage. Keep the My Renault app closed on your smartphone for now.
2. Accept data sharing: Turn on the central screen and agree to the data-sharing prompt.
3. Open notifications: Swipe down from the top of the central screen to open the notification menu.
4. Log in: Tap on your user profile, then select "My Renault account". Enter your My Renault username and password, then tap "Connect" (or "Log in").
5. Open the app: Open the My Renault app on your smartphone. Your car will now appear on the app's home screen, and your vehicle data will be visible.

Note: Only one My Renault account can be connected to the vehicle at a time. 

For vehicles equipped with easy link:

Before you begin:

• ensure you have downloaded the My Renault app on your smartphone, created your account, and have your login details ready.
• add your vehicle to the app by tapping the "car" icon in the bottom-left corner of the screen and entering your Vehicle Identification Number (VIN). You can find this 17-character number on your vehicle registration document (V5) or at the base of your windscreen.

Steps:

1. Sit in your car: Switch on the engine (or turn on the ignition) and ensure you have network coverage.
2. Start the sync: In the My Renault app, tap "Sync my Renault".
3. Accept data sharing: Follow the on-screen instructions on your car's central screen to consent to data sharing.
4. Proceed in the app: Tap "Start" then "Continue" on your smartphone app.
5. Enter the code: A code will appear on your car's central screen. Enter this code into the app to complete the connection.

Note: Only one My Renault account can be connected to the vehicle at a time. 

_{¹ To use My Renault app you need a smartphone with compatible iOS or Android operating system.  Download the free My Renault app and create an account.  Synchronise or pair My Renault to your vehicle.  Synchronising or pairing should only be done when the car is parked safely.  Services may be subject to mobile network coverage and additional charges.  Users should follow road safety regulations when using the services and always be in control of the vehicle. For further information, visit My Renault.}