My Renault FAQs
Learn all about My Renault. Here you'll find answers to the most frequently asked questions to help you make the most of My Renault and its services.
frequently asked questions
My Renault FAQs

How do I renew my connected services?

You can easily renew your connected services using either your smartphone or a computer via the My Renault Store.

To do this:

  1. Log in to your My Renault ¹ account
  2. Select the vehicle you wish to renew services for.
  3. Tap (on mobile) or click (on computer) the "Store" tab.
  4. Select the services you want to renew and follow the on-screen instructions to complete your purchase.

Once completed, you are all set to continue enjoying your vehicle's connected features!

¹ To use My Renault app you need a smartphone with compatible iOS or Android operating system.  Download the free My Renault app and create an account.  Synchronise or pair My Renault to your vehicle.  Synchronising or pairing should only be done when the car is parked safely.  Services may be subject to mobile network coverage and additional charges.  Users should follow road safety regulations when using the services and always be in control of the vehicle. For further information, visit My Renault.