ordering a vehicle
To help you with your car-buying plans, we’re here to answer your questions about ordering a vehicle, whether it’s new, in stock, used, purchased online or at a retailer, with or without a trade-in.
frequently asked questions
ordering a vehicle

How long is my reservation valid for?

Your reservation is valid for 14 days from the date it is made. This gives you plenty of time to finalise your finance agreement or complete your purchase with your chosen Renault retailer.

If you do not complete your order within 14 days, your reservation will be cancelled, and your £99 fee will be automatically refunded to you.