ordering a vehicle
To help you with your car-buying plans, we’re here to answer your questions about ordering a vehicle, whether it’s new, in stock, used, purchased online or at a retailer, with or without a trade-in.
frequently asked questions
ordering a vehicle

Is the £99 reservation fee refundable?

Yes, the £99 reservation fee is fully refundable if you change your mind and decide not to proceed with your order.

If you do go ahead with the purchase, the £99 will be deducted from the final price of the vehicle (if paying in cash/outright) or put towards your deposit if you choose a finance agreement. Simply speak to your Renault retailer during the order process to arrange this.