ordering a vehicle
To help you with your car-buying plans, we’re here to answer your questions about ordering a vehicle, whether it’s new, in stock, used, purchased online or at a retailer, with or without a trade-in.
frequently asked questions
ordering a vehicle

How do I start my online order?

Starting your online order is quick, simple, and can be done in just a few easy steps:

1. Configure your vehicle: Head over to the Renault UK configurator and build the perfect model to suit your lifestyle.

2. Click "Start your online order": Once you are happy with your configuration, click the "Start your online order" (or "Reserve online") button at the bottom of the summary page.

3. Select your Retailer: Choose your preferred local Renault retailer for vehicle collection and handover.

4. Enter your details: Fill in your contact information to set up your order profile.

5. Pay the £99 reservation fee: Complete the secure online payment to lock in your vehicle or production slot.

on the same subject
Which vehicles can I order or reserve online? How do I complete my online order?  I need help getting started with my online order. Who can help me? How long will it take for my vehicle to be delivered if I place my order online? How long is my reservation valid for?
find a retailer
contact us