ordering a vehicle
To help you with your car-buying plans, we’re here to answer your questions about ordering a vehicle, whether it’s new, in stock, used, purchased online or at a retailer, with or without a trade-in.
frequently asked questions
ordering a vehicle

I need help getting started with my online order. Who can help me?

A team of Renault specialists is available to assist you throughout your online ordering journey.

You can contact us by calling our Customer Relations team on 0344 335 0000. We are available Monday to Friday from 9:00 am to 5:30 pm (excluding Bank Holidays).

on the same subject
Which vehicles can I order or reserve online? How do I start my online order? How do I complete my online order?  How long will it take for my vehicle to be delivered if I place my order online? How long is my reservation valid for?
find a retailer
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