Multimedia systems Updates & Help
Find all the help and updates for your Renault multimedia system
System updates
Check if your vehicle needs a software update and complete a few steps to enjoy the latest features available for your multimedia system.
Map updates
15% of the world's roads change every year.
Updating your maps
15% of the world's roads change every year. Travel with peace of mind: map updates are free of charge for 3 years following the purchase of your vehicle.
Check here if map updates are available for your multimedia system.
Help page
Got a question about your multimedia system?
Get help from our educational videos, FAQ and downloadable documents.
Need help?
Multimedia Device Experts
Call us on 0344 369 0000*For any issues with your Radio, Satnav, Bluetooth or any other part of your Multimedia system. Our specialist team is available on option 4 between 8am and 6pm Monday to Friday.
Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.
*Standard network rates apply from mobile or landline phones.
Multimedia Device Experts
WhatsApp usInstantly send us a message via WhatsApp. It’s free to use and with the added benefit of being able to send images this means that we can quickly offer you the help you need with your Multimedia system.
Our specialist team is available between 9am and 5pm Monday to Friday.
Please note they are unable to answer any queries not related to Multimedia issues.
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