Multimedia systems Updates & Help

Find all the help and updates for your Renault multimedia system 

System updates

Check if your vehicle needs a software update and complete a few steps to enjoy the latest features available for your multimedia system.

Map updates

15% of the world's roads change every year.

Updating your maps

15% of the world's roads change every year. Travel with peace of mind: map updates are free of charge for 3 years following the purchase of your vehicle.


Check here if map updates are available for your multimedia system.

Log in to MY Renault
map updates - Renault EASYCONNECT

Help page

Got a question about your multimedia system?

Get help from our educational videos, FAQ and downloadable documents.

Need help?

Contact 0344 369 0000*

Monday, Tuesday, Wednesday, Thursday, Friday from 9:00 to 17:30 (including LiveChat)  Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.

*Standard network rates apply from mobile or landline phones.

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